Focused Approach

In today’s’ ICT-high tech business models “after sales services” are playing a more and more
prominent role in the success of companies.Depending on how companies are structured , they can easily achieve 20% of their revenues and 35% of their margins by a more focused approach on after sales services. There is an enormous potential for companies to grow in this area.

After sales services are no longer considered as a burden but are considered as a marketing tool for sales purposes and a major contributor  to the company’s overall profitability.

We can no longer speak of separate sales and aftersales units, but of total product lifecycle management including the need for a 100% alignment and integration of all parties within the total supply chain.

InnoChain focuses on innovation in business and supply chain processes as an independent company. One of our  competences is to support companies in the development and set up of a profitable “after sales”  business unit. Within InnoChain we have a team of people combining High Tech industry knowledge with business process, supply chain and logistics experience.

A full After Sales Scan of your organisation will lead to potential improvement and cost saving plans, along with a definition of how full life cycle management and integrated after sales activities can benefit your business.