Customer Challenge

Scan the existing organisation and operational environment and define, create and implement a controlled documentation structure for the management and distribution / availability of all related documentation, procedures and other form of written communication. 

innoChain innovation

• Scan full organisation and define as-is, to-be situation for all documentation
• Define and implement  new required documentation structure
• Creation of full set documentation including (workinginstructions, procedures, standard operational documentation, protocol’s, etc) for complete organisation (150+ documents created)
• Create operational training-materials and protocol from new employee introduction through to existing operations enhancement training programs
• Train trainers for roll-out of training-materials
• Design, implement and train change management activities within the organization for controlled documentation management
• Creation of roll-out and communication plans, including training of new structure and changes
• Translate documentation to enable cross-regional roll-out

Customer Benefits

• Cross region repetitive solution, with one universal process language
• Training program readily available for new employees, new site implementation or existing employee development
• Unique selling point towards future employees and customers
• Easy access to all standardized community documentation and procedures for all organizational levels
• Capabilities gained to innovate and reenergize performances to jointly enhance operations