Customer Challenge

Manage and coordinate process design and translation to IT specifications in flows between customer and Logistics Service Provider for new SAP supported operation

innoChain innovation

• Manage business to IT process translations for diverse operational workflows
• Scan customer Business Requirements Document and define base and detailed requirements
• Assess customer requirements and convert into process flows
• Sign-off sessions with customer and LSP to validate and approve designed flows
• Identification and design of operational exception workflows
• Support in defining final warehouse strategy solution

Customer Benefits

• Proactive and independent link between Business and IT teams
• Structured and proven project and design approach
• Documented and approved workflows as input to further project and implementation phases